Infonetica is a specialist global clinical research and trial focused Software as a service (SaaS) provider with offices in the UK and Australia. Its customers are predominantly internationally renowned universities, research hospitals and government organisations in Europe, North America, Asia, Australia and Africa. Infonetica offers a suite of class leading SaaS products, which are highly recommended by its customers.


  • Gain detailed understanding of Infonetica’s product suite
  • Identify market and customer requirements
  • Define and lead product(s) strategy
  • Drive product development
    • Moderate biweekly sprint meetings
    • Define user stories, wireframes and acceptance criteria
    • Support test and sign off user stories
    • Work with Developers & Business Analysts to drive timelines and progress
    • Manage backlog to ensure it remains relevant to business and customer needs
    • Work with stakeholders to define release schedules
  • Detail release documentation
  • Host webinars to demonstrate new functionality to customers
  • Update product material with new developments
  • Support product demonstrations to potential customers

Desired Attributes, Qualifications & Experience:

  • Self-starter
  • Strong verbal and written communication skills
  • Evidence of analytical thinking and methodical problem-solving skills
  • Attention to detail
  • Ability to understand software systems
  • Strong interpersonal and customer management skills
  • Passion for UX and intuitive design and functionality
  • Lateral thinking to turn customer needs into workable solutions
  • Experience with MS Office, Visio, JIRA and TFS/Azure DevOps


The role is based out of Infonetica’s head office in Esher (KT10 9SD), which is a 30-minute train ride from London Waterloo.


Email with your CV and a ‘short’ cover letter detailing why you are interested in the role and what relevant personal attributes and experience you would bring to the position. Please include UPM2008 as the subject of your email.